Shipping and Delivery Information

Shipping & Returns  

Shipping Information

  • Orders received before 2:00pm CST will be shipped the same day.
  • Orders are shipped out via USPS, UPS & Fedex.
  • Orders placed with expedited shipping are guaranteed over night to most ares and two-day to all others.
  • Customers are encouraged to check the USPS website for current estimated delivery times before placing an expedited order.
  • Please feel free to contact us after your expedited order has been placed, this will ensure it is brought to our highest attention.
  • Dropped Shipped items require additional shipping and handling time to be received from manufacturer.


Our primary concern is for your satisfaction. Although we rarely have returns, we do realize that the possibility exists. For these rare cases, we would like to ask the following;

  • Returns will be for store credit only.
  • Returns MUST be pre-approved. All returns received without pre-approval, will be subject to rejection
  • Returns for manufacturer defects MUST follow the manufacturer protocal before returning the product to us.
  • Returns will be considered on items that do not fit the description when our description is different in fundamental properties to the manufacturer description.
  • Customer satisfaction is our primary goal, but all returns will be subject to a restocking fee of at least 15%, and as much as 30%.
  • Shipping and freight charges are NOT refundable, and return shipping and freight charges are your responsibility.

 

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