Terms & Conditions

Special Notice


Due to the impact of the COVID-19/Corona virus, we will not be able to maintain our normal high-levels of service for the foreseeable future. Effective March 17, 2020, we will not be able to guarantee same day shipping for retailer or consumer orders. Additionally, our Customer Service and Product Support teams are anticipating increased hold times and delayed call backs. Our hope is to minimize the impact to our partners. We will continue to update you as the situation evolves. We appreciate your understanding and support during these uncertain times.

Introduction

This website is owned and operated by 417 Equipment, LLC.. By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy, hereafter referred to as "User Agreement", along with the terms and conditions as stated in our Privacy Policy. Please refer to the Privacy Policy section below for more information.

This agreement is in effect as of Sep 20, 2008. 

We reserve the right to change this User Agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.

Responsible Use and Conduct 

By visiting our website and accessing the information, resources, services, products, and tools we provide for you, either directly or indirectly (hereafter referred to as "Resources"), you agree to use these Resources only for the purposes intended as permitted by (a) the terms of this User Agreement, and (b) applicable laws, regulations and generally accepted online practices or guidelines. 

Wherein, you understand that: 

a. In order to access our Resources, you may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the registration process, or as part of your ability to use the Resources. You agree that any information you provide will always be accurate, correct, and up to date. 

b. You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Resources. Accordingly, you are responsible for all activities that occur under your accounts. 

c. Accessing (or attempting to access) any of our Resources by any means other than through the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of our Resources through any automated, unethical or unconventional means. 

d. Engaging in any activity that disrupts or interferes with our Resources, including the servers and/or networks to which our Resources are located or connected, is strictly prohibited. 

e. Attempting to copy, duplicate, reproduce, sell, trade, or resell our Resources is strictly prohibited. 

f. You are solely responsible any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability. 

g. We may provide various open communication tools on our website, such as blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. You understand that generally we do not pre-screen or monitor the content posted by users of these various communication tools, which means that if you choose to use these tools to submit any type of content to our website, then it is your personal responsibility to use these tools in a responsible and ethical manner. By posting information or otherwise using any open communication tools as mentioned, you agree that you will not upload, post, share, or otherwise distribute any content that: 

i. Is illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language;
ii. Infringes on any trademark, patent, trade secret, copyright, or other proprietary right of any party;
iii. Contains any type of unauthorized or unsolicited advertising;
iiii. Impersonates any person or entity, including any 417 Equipment, LLC employees or representatives.


We have the right at our sole discretion to remove any content that, we feel in our judgment does not comply with this User Agreement, along with any content that we feel is otherwise offensive, harmful, objectionable, inaccurate, or violates any 3rd party copyrights or trademarks. We are not responsible for any delay or failure in removing such content. If you post content that we choose to remove, you hereby consent to such removal, and consent to waive any claim against us. 

h. We do not assume any liability for any content posted by you or any other 3rd party users of our website. However, any content posted by you using any open communication tools on our website, provided that it does not violate or infringe on any 3rd party copyrights or trademarks, becomes the property of 417 Equipment, LLC., and as such, gives us a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly display and/or distribute as we see fit. This only refers and applies to content posted via open communication tools as described, and does not refer to information that is provided as part of the registration process, necessary in order to use our Resources. All information provided as part of our registration process is covered by our privacy policy

i. You agree to indemnify and hold harmless 417 Equipment, LLC. and its parent company and affiliates, and their directors, officers, managers, employees, donors, agents, and licencors, from and against all losses, expenses, damages and costs, including reasonable attorneys fees, resulting from any violation of this User Agreement or the failure to fulfill any obligations relating to your account incurred by you or any other person using your account. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this User Agreement. In such event, you shall provide us with such cooperation as is reasonably requested by us. 

Your privacy is very important to us, which is why we have created a separate Privacy Policy in order to explain in detail how we collect, manage, process, secure, and store your private information. Our privacy policy is included under the scope of this User Agreement. To read our privacy policy in its entirety, click here

Limitation of Warranties 

By using our website, you understand and agree that all Resources we provide are "as is" and "as available". This means that we do not represent or warrant to you that:
i) the use of our Resources will meet your needs or requirements.
ii) the use of our Resources will be uninterrupted, timely, secure or free from errors.
iii) the information obtained by using our Resources will be accurate or reliable, and
iv) any defects in the operation or functionality of any Resources we provide will be repaired or corrected.


Furthermore, you understand and agree that: 

v) any content downloaded or otherwise obtained through the use of our Resources is done at your own discretion and risk, and that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content.
vi) no information or advice, whether expressed, implied, oral or written, obtained by you from 417 Equipment, LLC. or through any Resources we provide shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in this User Agreement.

 

Pricing & Inventory Levels 

Please note: The "Available" message does not necessarily mean that we have the item in stock today. We always work to fill orders as quickly as possible, and if you ever have a question, please feel free to call. With certain items, we have a stock class system as follows;

Estimated shipping lead time in business days;

  • Class A - up to 2 days
  • Class B - 5 days
  • Class C - 10 days
  • Class D - 15 days
  • Class E - 20 days

Equipment City sells across multiple sales channels, including a brick and mortar store. We strive to keep all inventory prices, and levels, current and up to date. Our database updates once every 8 hours. This does leave a small window of opportunity for discrepancy in inventory quantity. Customers will be contacted within the next business day of their order being received about any out of stocks.

Prices subject to change without notice. Our vendors give us the warning that their prices are subject to change without prior notice, and because we drop ship several of the items that we offer as available, we must extend that condition to you as well. We do our very best to keep prices and product details and specifications up to date, but we acknowledge that from time to time our vendor or our staff will make mistakes, and we cannot be held responsible for these occurrences beyond making swift corrections, and sincere apologies for listing errors.

Limitation of Liability 

In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that any claim against us shall be limited to the amount you paid, if any, for use of products and/or services. 417 Equipment, LLC. will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our Resources, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply. 

Copyrights/Trademarks 

All content and materials available on http://equipmentcity.net, including but not limited to text, graphics, website name, code, images and logos are the intellectual property of 417 Equipment, LLC., and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless specifically authorized by 417 Equipment, LLC.. 

Termination of Use 

You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our website and Resources with or without notice and for any reason, including, without limitation, breach of this User Agreement. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Resources we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information. 

Governing Law 

This website is controlled by 417 Equipment, LLC. from our offices located in the state of Missouri, USA. It can be accessed by most countries around the world. As each country has laws that may differ from those of Missouri, by accessing our website, you agree that the statutes and laws of Missouri, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this website and the purchase of any products or services through this site. 

Furthermore, any action to enforce this User Agreement shall be brought in the federal or state courts located in Missouri, USA. You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.
 

Guarantee 

UNLESS OTHERWISE EXPRESSED, 417 Equipment, LLC. EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. 

Shipping Damages and Shortages

Purchaser must report all damages and shortages within 48 hours. All orders delivered are considered complete if not reported short or damaged in that 48hr period. 
 
All Sales are Final
 
All sales are final, no refunds.

Returns

To return parts for credit or inspection Purchaser must first complete the RMA page of the website, accessible from your order page under, 'My Account' to request an RMA number. Once Purchaser has obtained an RMA# the parts can be returned freight prepaid only. The RMA# must be on the outside of the container in a highly visible location. All parts must be returned freight prepaid and the shipment must include a letter of explanation giving the specific reason for return including details as to the conditions under which the part or parts operated. Note: Items returned without an RMA#, freight collect or without written explanation may be refused. Items which have been used in any way or manner, including any installation or incorporation into a secondary product, shall NOT be eligible for return whether or not an RMA has been assigned.
 
Only items that are listed as "In Stock" at the time of the order are eligible for return. Items drop shipped from the manufacturer, or delayed for stocking orders are not returnable. Items that are labeled as "Available" may or may not be returnable.
 
Returns are subject to up toa  twenty-five percent (25%) restocking charge. Return shipping costs and original shipping costs are not eligible for refund. Refusals are subject to the same restocking charge plus the cost of outbound and return freight charges and/or fees incurred by the Company due to shipment refusal.
 
PayPal transactions have a 3% charge that we incur as a processing fee. This fee is not returned to us with any refunds, and therefore, cannot be refunded back to you under any circumstance.  
 
Returns will be credited back to your account, and funds will be available for future purchases for a period of no more than 12 months. It is the consumer's responsibility to use the credit in the time period allotted.
 
Cash refunds are not given under any circumstance.
 

 

Payments
Payments can be made to us in several different methods, made available by third party services, including but not limited to Credit Card Processors and PayPal.  

Chargebacks:

We hold high the importance of our reputation with our payment processors, and for that reason, we strive to never have a chargeback. We have several communication options to satisfy everyone's needs. There should be no reason to claim through the credit card company that your charge was not authorized. If, for any reason, you create a chargeback instead of discussing with us what you need to have as proof of purchase, or for any satisfaction issues, your account will incur a $35.00 fee, plus any costs incurred to us by the processor. This fee is used for our office staff to make our company whole for the time used in disputing the chargeback, and for the time and resources spent in an effort to collect the original amount that was due. This fee will be satisfied before any payment will be credited toward the original order, except where prohibited by law.  

Contact Information 

If you have any questions or comments about these our Terms of Service as outlined above, you can contact us at:

Equipment City

1855 N. State Hwy CC
Nixa, Missouri 65714
USA 

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Welcome to the newly designed website. You can still find all of our great inventory in our shop. If you have any problems, please feel free to contact us.